What happens if I can't make it, or ITI needs to cancel?
- With 30 days’ notice, (1) a full refund will be issued less a 5% processing
fee, or (2) fees may be applied towards another program held within
1 year. Cancellations’ made within 30 days of the program start date,
including re-scheduling and “no-shows” will be liable for the entire
fee. - Substitutions of personnel are permitted. If registering 4 or more
participants in any one program, a 60 day notice is required for a full
refund, less the processing fee. Please contact ITI for full details. - If it is necessary for ITI to cancel a program, you will be notified at
least three weeks prior to the class start date. Please purchase airline
tickets accordingly and check with your travel agent. ITI will not be
responsible for non-refundable travel fees.
If ITI needs to cancel:
If it is necessary for ITI to cancel a program, you will be notified at least one week prior to the course start date. Please purchase airline tickets accordingly and check with your travel agent. ITI will not be responsible for non-refundable travel fees.
Important Notice: Some of our Help Center Articles, like this one, contain service terms and policies that have were originally duplicated from our standard service agreements. Should this article conflict with our most recent, applicable Service Agreement, the applicable Service Agreement shall take precedence which can be found at: https://www.iti.com/serviceagreements.