SERVICE AGREEMENTS
Risk Management for Our Mutual Success
Our Customers often send us contract terms and conditions (in purchase orders, MSAs) that have standard, templated terms, which are typically intended to apply to sub-contractors that deliver a broad range of services or products onsite. In terms of our Customers risk management, ITI's training services are similar to other professional service providers such as accounting or legal services. When we receive new contract terms and conditions from a Customer, we complete a Customer Contract Audit Form which ensures that ITI is only agreeing to the following limits.
ITI's Risk Management Limitations
Intellectual Property, Copyrights, Trademarks
- ITI retains ownership of its intellectual property.
- The Customer retains ownership of its intellectual property.
- "Work-for-hire" engagements in which new intellectual property is created (usually as derivatives of ITI and Customer IP), are managed under the ITI Consulting & Development Services Agreement.
Insurance
We carry the following insurance policy limits. ITI's business activities at Customer jobsites are primarily limited to delivering training or consulting services to Customer employees/contractors, and installing on-premise simulator solutions. Our insurance coverage is tailored to our business activities and represents a responsible level of protection for both our Customers and our Company.
- General Liability per Occurrence: $1,000,000
- General Liability Aggregate: $2,000,000
- Auto: $1,000,000
- Professional Liability Aggregate: $2,000,000
- Employer's Liability: $1,000,000
- Umbrella: $2,000,000
To request ITI to modify its insurance coverage, please complete this Insurance Modification Request Form.
Service Agreements
ITI Instructor-Led Training Service Agreement
- ITI Instructor-Led Training Service Agreement - For our customers who we deliver instructor-led training to at customer-locations or ITI training centers.
Content Development Service Agreements
- ITI Content Development Service Agreement - For customers who we develop incredible learning solutions for and with.
- ITI Consulting & Development Services Agreement - For our customers who we deliver consulting services for such as accident investigations, consulting and coaching, performance evaluations, procedure manuals, and reports.
ITI Learning Hub & Online Learning Service Agreements
- ITI Learning Hub Service Agreement - For ITI Learning Hub customers who access and manage learner transcripts, knowledge base, online learning content, as well as all the features in the Hub.
- ITI Learning Hub End-User Terms of Use - For all Learning Hub users including learners and administrators. Users are prompted to read and acknowledge these Terms of Use upon their initial login to the Learning Hub.
ITI VR Simulations Service Agreement
- ITI VR Simulations Service Agreement - For all virtual reality solution customers including the ITI VR Crane Simulations Library and VR Industrial Skills Library.
Standard Terms of Service & Agreements for Our Content Development Collaborators & Technical Advisors
- ITI Advisor Content Development Terms of Service - For the incredible people who help us design and develop incredible learning content. If you are new Advisor with ITI, you can sign the Terms of Service here.