The ITI Learning Hub now provides you and your team with the ability to engage in Field Leadership Essentials training online and on-demand! This brand-new course is expertly designed to provide students with the knowledge and skillset required to successfully prepare and lead a crew at work, while simultaneously maintaining effective communications with customers.
Through engaging and interactive content, Field Leadership Essentials helps students to achieve the following learning objectives:
Explain the fundamental leadership traits necessary to develop and influence a successful team.
Demonstrate the required skills to properly prepare for the job, including job comprehension, plan development, risk assessment, and communication strategies.
Demonstrate the required skills to prepare a team to successfully perform the job.
Explain the aspects of making a profit that a field leader can control and demonstrate the ability to conduct a team meeting and job hazard briefing.
Explain the aspects of customer satisfaction and demonstrate the required skills for keeping the customer informed.
Identify the steps to monitor and mitigate risks and describe the process of failure analysis and continuous improvement.
